Returns & Refund Policy
7-Day Fitment Guarantee & Hassle-Free Replacements on svamin.store.
7 Days Window
Request a return or replacement within 7 calendar days of delivery.
Fitment Guarantee
Part does not fit your vehicle? We will replace it with the correct OEM spec part at zero courier fee.
Fast Refunds
Refunds processed back to your source account / UPI within 5–7 business days upon inspection.
1. Return Eligibility Criteria
To be eligible for a return or replacement, the item must fulfill the following:
- Item is in its original manufacturer packaging with all serial tags, barcodes, and manuals intact.
- Item has not been fitted, greased, scratched, modified, or driven on.
- Part mismatch verified against vehicle registration or chassis / VIN details.
- Defective products or transit damage must be reported within 48 hours of delivery with unboxing photos/video.
2. Non-Returnable Items
Exceptions & Hygiene Rules
Due to regulatory and chemical safety guidelines, opened car fluids (engine oils, brake fluids, coolants), seal-broken automotive adhesives, and customized body wrap rolls cannot be returned once opened unless proven defective upon arrival.
3. How to Initiate a Return
Follow these 3 easy steps to start your return or replacement request:
Email or Call
Email [email protected] with your Order Number (e.g. SVM-xxxx) and photos of the part.
Reverse Pickup
Our logistics partner will arrange a doorstep pickup from your address within 2 business days.
Replacement / Refund
Once received at our hub and verified, replacement is dispatched or refund credited in 5–7 days.
4. Help & Support
Email: [email protected] / [email protected]
Toll-Free Helpline: 1800 200 400 (Mon–Sat, 9am to 8pm IST)